MIP Cloud Time-out

1 votes

Voting disabled

Extend MIP Cloud use time to at least a full 8 hour work day.

Referred to Support Suggested by: Johanna (19 Feb) • Upvoted: 19 Feb • Comments: 1

Comments: 1
Oldest • Newest • Most likes • Fewest likes

05 Mar
Janine Allen, Sr. Product Manager, MIP Admin
Highlighted comment

Hi Johanna,

Please contact our Support team for assistance with this issue. If you are receiving a message that explains that the 'Server will be shutting down in __ minutes', your organization may need to be moved by our Support team to the proper time zone.

Additionally, you can check the session timeout settings for your organization in Administration > Organization Settings > Data Protection and see if that timeout needs to be increased.

Thank you,
Janine