Email Payment Notification to EFT Vendors Should Allow Payment Remittance Advice or Other Attachment

68 votes

Currently EFT vendors are receiving email payment notification containing only invoice # and payment amount. This information is useful, but doesn't always ensure that the vendor will locate the proper customer account to credit the invoice payment. By attaching a payment remittance advice or the invoice which contained account number and order transaction description would ensure accurate posting of invoice payments especially in the case of large companies (e.g. Office Depot, Amazon,..) .

Under consideration Suggested by: Anonymous (13 Jun, '19) • Upvoted: 05 Apr • Comments: 14

Comments: 14

10 Jun, '21
Christina Paloski
I would like to just see if in a format in the 21st century~!
1
22 Sep, '21
Jeff
If the transaction description could be added to the email either as a line item or attached voucher, it would give the vendor additional information needed. It would be nice to have a field box in the vendor information for checking whether to add the information to the EFT or not.
1
19 Oct, '22
Angela Wiehe
please do this!
17 Jul, '23
Jason Gibson
This is important because many of us provide assistance to individuals and pay vendors on behalf of multiple individuals at the same time. We need the description so vendors know who to apply the payment(s) to. Just pulling the transaction description into the EFT notification email would suffice. However, going above and beyond that in any way possible is a selling point for your software. Thanks!
1
02 Aug, '23
Megan Adcock
Please update the EFT notification to include Description information.
03 Aug, '23
Diane Brown
Even if adding the Description field in the email. That would help tremendously. Attaching the invoice wouldn't help for us because we import a lot of DEF files for monthly rent payments, but automatically sending the voucher or including the Description field would be incredibly helpful! Thanks!
15 Aug, '23
Jane Chaney
Would also love to see the description fields added to the EFT Notification. We have to manually send emails each month for hundreds of EFT vendors to let them know what we are paying them for since the EFT notification is not descriptive enough. I also tried a work around with report binder and I can set up individual reports from report binder to email a detailed payment report but cannot set up to automatically send each month. I still need to login and click send on each report.
18 Aug, '23
Connie Gomez
Please add !
25 Aug, '23
Robert G Randall
If the email sent could have the same information as the vendor would see on the description line in the check - that would solve the problem for us; at least in my opinion.
25 Aug, '23
Maria Adams
Yes, please add as more vendors are requesting electronic payment and additional payment information can assist with reducing the extra time spent on scanning vouchers and sending emails etc.
14 Sep, '23
Krissy Storer
Yes, PLEASE ADD!!!! VERY IMPORTANT!!!
29 Nov, '23
Justin Hutchcraft
Please add the transaction description
27 Dec, '23
Robert G Randall
I recently found out that the "additional" information I send through my bank only shows on commercial accounts which most of our landlords do not have. So they get no information as to what the ACH deposit is for. Now I am having to send a second email with that information which takes a great deal more time. It seems to me that this should be a fairly easy fix. I am not sure how other people do their ACH but we assign and EFT check number to them. If that "check" could be sent as an email attachment to the email associated with the ACH that would be extremely helpful. I have spent a lot of time getting landlords to change to ACH and now they are wanting to change back! PLEASE consider this change soon!
05 Apr
Sue Corliss
This has been a major problem with getting new vendors to go to ACH. We are only allowed 20 characters for invoice numbers and for our landlords they need more information to correctly post our payments. Additionally we cannot pay our client utility bills via ach due to the lack of information in the email and we have been told the email is very difficult to use as backup for payments received. We have landlords who receive one email for 20 clients on the first of the month and they complain loudly the email is confusing to read. An attachment which looks like the check stub would be much more readable to our vendors.