Allow More Customization in Emails to EFT Vendors: Remittance Advice, Attachments, MIP Merge Fields
Currently EFT vendors are receiving email payment notification containing only invoice # and payment amount. This information is useful but doesn't always ensure that the vendor will locate the proper customer account to credit the invoice payment. By attaching a payment remittance advice or the invoice which contained account number and order transaction description would ensure accurate posting of invoice payments especially in the case of large companies (e.g. Office Depot, Amazon...)
Comments: 29
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13 Jan, '21
Darla MergedWould like to add description line to ACH email to vendor with amount for multiple invoices as well as Total
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17 Sep, '21
Jason Gibson MergedI would like to add to this. I would like to see a setting where a default report can be emailed to the vendor listing the transaction descriptions and amounts. Being non-profits we provide assistance payments, and very often the vendor does not know or always apply the payment appropriately. Having a report that lists all the transactions included on the check, with whatever the transaction description is, would greatly improve the vendors ability to apply the assistance appropriately. What's the point in notifying the vendor with an email that a payment was sent if they have to follow up with another email or phone call?
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22 Sep, '21
JeffIf the transaction description could be added to the email either as a line item or attached voucher, it would give the vendor additional information needed. It would be nice to have a field box in the vendor information for checking whether to add the information to the EFT or not.
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22 Sep, '21
Jeff MergedIf the A/P transaction description could be added to the email either as a line item or an attached voucher, it would give the vendor additional information needed. It would be nice to have a field box in the vendor information for checking whether to add the information to the EFT or not
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05 Dec, '22
Rick DeGrote MergedThere is not enough information in the email notification that gets sent to A/P vendors. It would be nice to have the stub that you can print automatically be attached to the email notification similar to how the payment stub is attached to the Payroll direct deposit emails. This would give the vendor much needed information.
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06 Jan, '23
janine.allen@communitybrands.com Admin Merged"EFT email for AP - Add a line for each invoice with a description" (suggested by Carol Johnson on 2022-12-05), including upvotes (1) and comments (0), was merged into this suggestion.
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07 Jan, '23
carol johnson MergedI think this is a great option for our vendors to see what to credit the check to with no guessing.
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13 Jan, '23
Stacey Overson MergedI have had vendors call because they do not know which clients we are paying for, what rent amounts we are paying for and/or which months rent we are paying for. When we give them checks, they can get all of that information on the description. This would be great if they could get the DDP attachment with their email notification. Please consider this, thankyou!
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17 Jul, '23
Jason GibsonThis is important because many of us provide assistance to individuals and pay vendors on behalf of multiple individuals at the same time. We need the description so vendors know who to apply the payment(s) to. Just pulling the transaction description into the EFT notification email would suffice. However, going above and beyond that in any way possible is a selling point for your software. Thanks!
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03 Aug, '23
Diane BrownEven if adding the Description field in the email. That would help tremendously. Attaching the invoice wouldn't help for us because we import a lot of DEF files for monthly rent payments, but automatically sending the voucher or including the Description field would be incredibly helpful! Thanks!
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15 Aug, '23
Jane ChaneyWould also love to see the description fields added to the EFT Notification. We have to manually send emails each month for hundreds of EFT vendors to let them know what we are paying them for since the EFT notification is not descriptive enough. I also tried a work around with report binder and I can set up individual reports from report binder to email a detailed payment report but cannot set up to automatically send each month. I still need to login and click send on each report.
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25 Aug, '23
Robert G RandallIf the email sent could have the same information as the vendor would see on the description line in the check - that would solve the problem for us; at least in my opinion.
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25 Aug, '23
Maria AdamsYes, please add as more vendors are requesting electronic payment and additional payment information can assist with reducing the extra time spent on scanning vouchers and sending emails etc.
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27 Dec, '23
Robert G RandallI recently found out that the "additional" information I send through my bank only shows on commercial accounts which most of our landlords do not have. So they get no information as to what the ACH deposit is for. Now I am having to send a second email with that information which takes a great deal more time. It seems to me that this should be a fairly easy fix. I am not sure how other people do their ACH but we assign and EFT check number to them. If that "check" could be sent as an email attachment to the email associated with the ACH that would be extremely helpful. I have spent a lot of time getting landlords to change to ACH and now they are wanting to change back! PLEASE consider this change soon!
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05 Apr, '24
Sue CorlissThis has been a major problem with getting new vendors to go to ACH. We are only allowed 20 characters for invoice numbers and for our landlords they need more information to correctly post our payments. Additionally we cannot pay our client utility bills via ach due to the lack of information in the email and we have been told the email is very difficult to use as backup for payments received. We have landlords who receive one email for 20 clients on the first of the month and they complain loudly the email is confusing to read. An attachment which looks like the check stub would be much more readable to our vendors.
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30 May, '24
Mathew Rogers MergedVendors who are paid by ACH. get a generic email with no invoice #s and amounts of each invoice. we get vendors asking us which invoices to apply this electronic payment to. it takes time to email each vendor the remittance information. although there are benefits of Electronic payments in MIP. this is the only draw back i see is the lack of remittance information. accufund and other softwares have this feature. Please vote for this to get change. its minor but will save every one a lot of time.
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13 Jun, '24
John Michael Admin Merged"ACH Voucher remittance info with document #s, document amounts emailed to vendors" (suggested by <Hidden> on 2024-05-30), including upvotes (1) and comments (0), was merged into this suggestion.
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16 Jan, '25
Stuart Rothberg MergedIt would be very helpful to have the invoice description included in the remittance emails that Abila generates.
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23 Jan, '25
John Michael Admin Merged"Include Invoice Description in AP Payment Remittance Emails" (suggested by <Hidden> on 2025-01-16), including upvotes (1) and comments (0), was merged into this suggestion.
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26 Nov, '25
Janine Allen, Sr. Product Manager, MIP Admin"Allow the Printable Account Payable ACH stub to be attached to the notification email sent to Vendor" (suggested by <Hidden> on 2022-12-05), including upvotes (18) and comments (3), was merged into this suggestion.
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26 Nov, '25
Janine Allen, Sr. Product Manager, MIP Admin"Description Line added to ACH email" (suggested by <Hidden> on 2021-01-13), including upvotes (11) and comments (6), was merged into this suggestion.