PLEASE REMOVE DOWNLOAD OPTION TO VIEW ATTACHMENTS

22 votes

Since we have moved to the cloud we have continued to struggle with the system. We constantly get kicked out from the software for various reasons, the Abila team lost months of attachments, the system is slow and now we are being forced to download an attachment to view it. This download feature creates more work and is very redundant. We already have the attachment saved to our network so we can attach it when creating the entry. This causes issues with internal controls for posting and creates extra work.

Under consideration Suggested by: Rhiannon Chelini (25 Feb, '20) • Upvoted: 12 Jan • Comments: 9

Comments: 9

25 Feb, '20
Anonymous Admin Merged
It would be nice to have a central location to pull up attachments vs. having to pull up the document then get to that attachment that way. Another option, when running reports, if there was an attachment, have a hyperlink in order to pull able to click on that attachment. A simpler way so you are not having to go through multiple steps in order to see an attachment.
15 Jul, '21
Monika Merged
This was available before cloud. Having to download the attachment and save is extremely inefficient and tedious. Please make attachments viewable like they were before cloud.
15 Jul, '21
Monika
This was available before cloud. Having to download the attachment and save is extremely inefficient and tedious. Please make attachments viewable like they were before cloud.
21 Jul, '21
Suzanne Admin
"Central location for attachements" (suggested by Anonymous on 2020-02-25), including upvotes (5) and comments (1), was merged into this suggestion.
08 Sep, '21
Jason Gibson
Would like to be able to upload multiple attachments to different entries at the same time as well.
29 Sep, '21
Suzanne Admin
Hello,

The MIP team is actively monitoring this request. Please continue to provide screenshots, comments, and upvotes.

Cheers,
Megh
09 Jun, '22
Colette Sulak
The download feature is not feasible or efficient. It takes time for data to download. Once data is downloaded. You have to scroll through multiple items to locate the saved item. The download feature does not only download 1 item it downloads 100's of items. Very time consuming and not productive.
07 Aug, '23
John Michael Admin
Hi All,
Just to get some clarification here, what file type(s) would you say most of your attachments are? PDF, Word, Excel..etc. This will help us identify some things we could do to accommodate this request. Thank you!!
31 Oct, '23
Michael Golub
The bulk of attachments are PDF files. In Modern, there's many places missing where attachments are available in Classic. Bringing these two in line would be very helpful. I understand why attachments need to be downloaded in Classic and adding the ability to view PDF files in RDP would help alleviate that. I don't know how that functionality works in Modern, I don't have access to attachments in our demo system.